Privacy Policy

MARLO MEDIC processes your data in full compliance with the applicable regulations governing the privacy and personal data protection, exclusively for specific and lawful purposes, with your explicit consent, and for justified purposes. MARLO MEDIC will not process your data further in a way that is not in line with the purpose for which it was collected.

The data we collect is processed in a way that ensures the appropriate protection of personal data, including protection against unauthorized or unlawful processing, as well as accidental loss, destruction, or damage through the application of appropriate technical, organizational, and personnel measures.

In this document, you can find information about the type of data we process, the purpose for which we collect, use, and process it, as well as your rights regarding your personal data that you have shared with us.

If your specific query or question is not addressed in this Privacy Policy, or if you have additional questions, please feel free to contact us, and we will respond promptly.

MARLO MEDIC does not collect and process your personal data unless you explicitly enable it or when there is a legal ground, or MARLO MEDIC has a legitimate business interest for the collection and processing.

Types of Personal Data We Collect

MARLO MEDIC collects data about visitors to this website as follows:

Through a voluntarily completed contact form, including: name and surname (so that we know who has contacted us with a query), email address (so that we can respond to your inquiry), and phone number (optional) for contact by our customer service via phone.
By using cookies.

Cookies are small text files that websites send and store on your computer or other device when you visit them. These files contain information about your interaction with the website and allow the site to recognize you and customize your experience.

Cookies are used for various purposes, including tracking your activities on the site, remembering your settings and preferences, facilitating login to the site, analysing site usage, and providing targeted advertising.

Cookies can potentially pose a privacy risk because they can track your online activities. However, most cookies do not contain personal information and are often used for anonymous data collection.

Cookies are widely used on the internet to enhance the user experience. It's important to be aware of their use and know how to manage your privacy settings regarding cookies when using websites. On the MARLO MEDIC website, you can control how cookies are used in your browser. During your first visit to the MARLO MEDIC website, you can choose which cookies to enable or disable.

MARLO MEDIC uses the following cookies on its website:

Functional cookies - These cookies are essential for browsing the site and using its features, such as accessing secure parts of the site.
Analytics cookies - Also known as "performance cookies," these cookies collect information about how you use the site, such as which pages you've visited, and which links you've clicked on. None of this information can be used to identify you; it is aggregated and anonymized. The sole purpose is to improve website functionality. This includes cookies from third-party analytics services used by the site owner.
Advertising cookies - These cookies track your online activity to help advertisers display more relevant ads or limit how often you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and are almost always from third-party sources. They may store a significant amount of data, enough to potentially identify you without your consent. If you do not allow these cookies, you will see less targeted advertising.

To check the exact cookies used on our site, you can use the Cookie Bot, where you can always verify the currently used cookies, their nature, and expiration date.

Purpose of Processing and Legal Grounds

MARLO MEDIC collects your data for the purpose of providing basic services and optimizing the website.

MARLO MEDIC processes personal data based on your consent for the processing of personal data and if processing is necessary to fulfil legal obligations to which MARLO MEDIC is subject under the laws of the Republic of Serbia.

Data Recipients

Access to your data is provided to MARLO MEDIC employees to the extent necessary for the fulfilment of the purpose for which the data was collected. MARLO MEDIC will not sell your personal data to unauthorized third parties, and any contractual data processors will have access to your data only to the extent necessary to fulfil their contractual obligations to MARLO MEDIC.

Data Protection

In accordance with the level of technological advancement and the costs of its implementation, the nature, scope, circumstances, and purpose of processing, as well as the likelihood and level of risk to the rights and freedoms of individuals, MARLO MEDIC implements appropriate technical, organizational, and personnel measures to achieve an appropriate level of security regarding the risk. MARLO MEDIC protects your data through antivirus protection and other appropriate technological and IT systems. MARLO MEDIC has taken appropriate measures to ensure that all systems, services, and equipment used for processing your personal data meet acceptable standards of information security and personal data protection. MARLO MEDIC conducts regular checks to ensure that the technical security measures for hardware and software function properly.

Employees, IT support, and other external data processors are granted access only to those personal data that are necessary for the performance of the activities they perform. Updating personal data, i.e., changing and deleting data, is allowed only to those employees for whom it is within the job description.

MARLO MEDIC retains your data for no longer than necessary for the provision of services to you and to comply with our legal obligations.

Transfer of Personal Data Outside Serbia and to Third Parties

MARLO MEDIC does not transfer personal data outside the territory of the Republic of Serbia.

These terms apply only to our website at www.marlomedic.com. If you are redirected to other websites through links on our pages, please inform yourself about the handling of your data on those sites.

These websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking interaction with embedded content if you have an account and are logged into that website.

Your personal data will not be transferred to third parties without your explicit consent or without a legal basis. After the processing is completed, your data will be deleted. After the legal obligation to store the specified data expires, this data will be deleted unless you have explicitly consented to its further use.

Data Sources

We obtain data directly from you as a user (including through the devices you use).

Processing is carried out solely for the protection of our systems (preventing abuse), for statistical analysis, and for the optimization of our services and website. We do not perform personalized assessments without your prior consent.

You have the following rights regarding the processing of your personal data: the right to request access, correction, or deletion of your personal data; the right to request restriction of processing; the right to object; the right to withdraw consent at any time (withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal); the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection; the right to information about whether we process your personal data, what data is processed, the purpose of processing, the types of data processed, the recipient or types of recipients to whom personal data has been or will be disclosed, especially recipients in other countries, the expected retention period of personal data, or, if not possible, the criteria for determining that period.

Upon your request, MARLO MEDIC will provide you with a copy of the data processed relating to you. MARLO MEDIC may request the reimbursement of necessary costs for the preparation of additional copies requested by the data subject. If the request for a copy is made electronically, the information is provided in the usual electronic format.

You can exercise your rights by contacting MARLO MEDIC using the following methods:

MARLO MEDIC DOO BEOGRAD – SAVSKI VENAC

Teodora Drajzera 11i, 11 000 Beograd

Company Registration Number: 21275891

Tax Identification Number: 109963420

Email:office@marlomedic.com

Phone:+381 11 454 38 56